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Glossary:Quality assurance/quality control (QA/QC)
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- Quality assurance and quality control.
- A system of procedures, checks, audits and corrective actions used to ensure the quality of work performed. QA/QC protocols can be utilized during any phase of a project from planning through field work and laboratory analysis to remediation planning, execution, verification, monitoring, and administrative closure. Quality controls and assurance protocols can be adapted to a given project from established literature and practices.